Ikegami Tsushinki Company Limited (hereinafter referred to as Ikegami) has established a personal information protection policy in order to work as an organization to ensure the proper handling of personal data based on the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act").

Compliance with relevant laws and guidelines

  • As a business operator handling personal information, Ikegami Tsushinki Company Limited (hereinafter referred to as Ikegami) considers it important to properly protect the personal information of customers, business partners, and all those who provide personal information to Ikegami (hereinafter collectively referred to as the person). We recognize that this is our responsibility.
    Ikegami complies with the Personal Information Protection Act, the guidelines of the Personal Information Protection Commission, and other norms, establishes voluntary rules and systems, and establishes the following personal information protection policy to protect personal information.

Acquisition and use of personal information

  • When acquiring personal information, Ikegami will announce or notify the purpose of use, and will not acquire personal information by illegal means.
    Ikegami will clearly indicate the purpose of use in advance when acquiring personal information from the person in a contract or other document (including electromagnetic records). In addition, Ikegami will not handle personal information beyond the scope necessary to achieve the notified or specified purpose of use.
    The purpose of use of personal information handled by Ikegami is as follows.
  • (1) Provision of information on the manufacture, sale and after-sales service of products handled by Ikegami (e.g. broadcast cameras), as well as introduction of related new products
  • (2) Sending questionnaires, direct mail, email, etc. as marketing activities such as developing customer needs and developing new Ikegami products; Distribution of behavioral targeting advertisements using advertisement distributors
  • (3) Responses to various inquiries and document requests, etc.
  • (4) Questionnaire requests, market research, customer trend analysis, and other basic data creation for conducting analysis necessary for management, and creation and publication of statistical data that cannot identify specific individuals
  • (5) Fulfillment of Ikegami's obligations and exercise of rights, as well as incidental responses

However, in the following cases, we may omit the presentation of the purpose of use.

  •  1. When personal information is provided by exchanging business cards, interviews, etc.
  •  2. When receiving business cards, etc. at various events, fairs, seminars, etc.
  • In these cases, we may use your personal information to introduce Ikegami products and services, provide various information, and conduct marketing activities, including face-to-face sales, unless the person in question refuses.

Matters concerning safety management

3. Ikegami will take necessary and appropriate security control measures for the management of personal data, such as prevention of leakage, loss or damage. In addition, we will exercise necessary and appropriate supervision over employees and contractors (including subcontractors, etc.) who handle personal data. Security control measures for personal data are as follows.

  • (1)Formulation of personal information protection policy
    In order to ensure the proper handling of personal data, we have formulated this policy (personal information protection policy) regarding ‘compliance with relevant laws and regulations, guidelines, etc.’ and ‘point of contact for inquiries and complaints’.
  • (2)Development of discipline related to the handling of personal data
    For each stage of acquisition, use, storage, provision, deletion, disposal, etc., we have formulated ‘Personal Information Handling Regulations’ for the handling method, the person in charge, and their duties.
  • (3)Systematic security control measures
    • 1.In addition to appointing a department manager for the handling of personal data, we have clarified which employees handle personal data (persons in charge of business handling) and the scope of personal data handled by such employees, and have established a system for reporting and contacting department managers and administrators in the event that any fact or sign of a violation of the Personal Information Protection Act and personal information handling regulations is detected.
    • 2.Regarding the handling of personal data, we regularly conduct self-inspections and conduct audits by other departments and external parties.
  • (4)Human Security Management Measures
    • 1.We provide regular training to our employees on points to note regarding the handling of personal data.
    • 2.Matters related to confidentiality are described in the employment regulations.
    • (5)Physical Security Management Measures
      In the area where personal data is handled, we manage the entry and exit of employees and restrict the equipment they bring in, and take measures to prevent unauthorized persons from viewing personal data.
      We take measures to prevent theft or loss of equipment, electronic media, documents, etc. that handle personal data, and when carrying such equipment and electronic media, including movement within the office, we are taking measures to prevent personal data from being easily identified.
    • (6)Technical safety control measures
      • 1.Access control is implemented to limit the persons in charge and the scope of the personal information database handled.
      • 2.We have introduced a mechanism to protect information systems that handle personal data from unauthorized external access or unauthorized software.
    • (7)Understanding the external environment
      We implement security control measures after understanding the systems regarding the protection of personal information in the USA, Germany, and Singapore, where personal data is stored.

Consignees handling personal information in foreign countries

4.Ikegami appropriately handles personal information such as the customer's name, address, date of birth, etc. based on Japanese laws and regulations and personal information protection regulations.
However, overseas sales are 100% subsidiary Ikegami Electronics (U.S.A.), Incorporated in USA,
100% subsidiary Ikegami Electronics (Europe) GmbH in Germany
and 100% subsidiary Ikegami Electronics Asia Pacific Private Limited. in Singapore
(hereinafter collectively referred to as ‘overseas subsidiaries’. In addition, the country where the overseas subsidiary exists is referred to as ‘country of residence’); therefore, based on the customer information, only when it is considered that ‘sales and service provision’ from the overseas subsidiaries is more efficient, we allow the overseas subsidiaries access to the customer's personal information in the domestic server.
The measures taken by Ikegami for handling personal information by overseas subsidiaries are as follows.

  • (1)Method of providing personal information to overseas subsidiaries
    Ikegami and overseas subsidiaries enter into agreements to provide personal information.
  • (2)Measures taken by overseas subsidiaries
    In the contract, the overseas subsidiary states that it will handle personal data within the scope of the specified purpose of use, it will take necessary and appropriate security control measures, it will supervise employees as necessary and appropriate, that subcontracting is prohibited and providing data to third parties is prohibited.
  • (3)Personal information protection system in the country of residence
    • 1.In the country of residence, there is no system that enables the government to collect a wide range of information on the personal information held by the business operator by imposing an obligation on the business operator to cooperate extensively with the government's information gathering activities.
    • 2.In the country of residence, there is no system related to the domestic confidentiality obligation of personal information, which may prevent the business operator from responding to requests for erasure, etc. from the person.
  • (4)Confirmation frequency and method
    • Once a year, Ikegami confirms the above measures taken by overseas subsidiaries by receiving a written report from them.
    • Ikegami confirms the above personal information protection system in the country of residence once a year.
  • (5)Suspension of provision of personal information
    • 1.In the event that an overseas subsidiary handles personal information in violation of the contract including the above measures, even if Ikegami requests the subsidiary to promptly correct such handling based on the contract, in case it is not corrected within a reasonable period of time and it is determined difficult to ensure the continuous implementation of appropriate measures, Ikegami will stop providing personal information to the overseas subsidiary.
    • 2.If Ikegami confirms that there has been a revision that conflicts with the above personal information protection system of the country of residence, Ikegami will stop providing personal information to its overseas subsidiaries in the country of residence.

Request for personal information disclosure, etc.

5.If a specific person wishes to inquire about, correct, stop using, or erase that person’s own personal information, Ikegami will promptly respond based on Ikegami's prescribed procedures after confirming that the request is from the specified person.

The Information Desk

6.If you have any questions or complaints regarding the handling of personal data at Ikegami, please communicate via the following contact point.

  • (1)Address: 146-8567 5-6-16 Ikegami, Ota-ku, Tokyo
  • Ikegami Tsushinki Company Limited
  • Administration
  • (2)Phone:03-5700-1116
  • (3)Reception time: Monday to Friday (except national holiday, new year holiday season, or Ikegami holiday)

Disclosure of Personal Information to Third Parties

7.Ikegami will not disclose personal information to third parties except in the following cases.

  • (1)When outsourcing to the extent necessary to achieve the purpose of use
  • (2)With the consent of the individual
  • (3)When required to provide information based on laws and regulations
  • (4)When necessary for the protection of human life, body or property and it is difficult to obtain the customer's consent
  • (5)When necessary to improve public health or promote the healthy development of children and it is difficult to obtain the customer's consent
  • (6)When necessary to cooperate with a national or local government in carrying out legally mandated affairs, and obtaining the customer's consent may interfere with the execution of said affairs

Shared use of personal information

8.Contact information (name, company name, affiliation, telephone number, fax number, email address, etc.) in personal information handled by Ikegami and usage history of Ikegami products will be jointly used with the following companies within the scope of the above purpose of use.

  • 【Joint use destination】
  •  Techno Ikegami
  •  Ikegami Electronics (U.S.A), Inc.
  •  Ikegami Electronics (Europe) GmbH
  •  Ikegami Electronics Asia Pacific Pte. Ltd.

Ikegami is responsible for shared personal data. For inquiries about shared use, please contact the Information Desk contact point listed above.

Handling of Opinions, Requests, etc.

9. Opinions, requests, suggestions, etc. sent to Ikegami may be used within the scope of the law unless there are special restrictions on the purpose of use.
However, in the case of publishing or disclosing to a third party in a form that can identify the person who sent it, we will obtain the consent of the person in advance.

  • April 2023
  • Yosuke Kiyomori
  • President & Representative Director
  • Ikegami Tsushinki Company Limited
  • 5-6-16 Ikegami, Ota-ku, Tokyo

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